Telepresence and Retail Robotics - Improve CX and Increase Sales

Leverage remote presence technology to manage ongoing staff challenges and maintain your high level of customer service.

The retail sector is under pressure like never before. Consumer expectations are rising, while margins are tight. In order to meet these challenges, businesses need to be agile and have access to the best possible talent, regardless of location. This is where remote presence technology comes in. By allowing businesses to leverage their staff from different stores, retail businesses can provide on-demand sales and training resources at another store location, improving customer service and negating the need for inter-store travel.

Improve customer service and satisfaction
Better manage staffing needs
Reduce the need for travel between stores
Provide on-demand sales and training resources

What's more, this technology also allows rostering managers to better manage peak demand periods. In a retail landscape that is becoming increasingly competitive, remote presence technology is giving businesses the edge they need to succeed.

Retail sales environments are evolving.

To stay ahead of the curve, businesses must be able to integrate advanced technologies into their retail operations. Reception Robotics for Retail Sales Environments is a powerful tool that allows businesses to do just that.

With Reception Robotics, businesses can build custom solutions that streamline and personalize the customer journey from start to finish. By integrating Reception Robotics into their retail operations, businesses can provide their customers with a truly unique and seamless shopping experience.

retail Medium

retail2 Medium

Telepresence offers a unique way to improve customer service.

In the retail sector, customer demand can vary greatly from one store to another. While some stores may be constantly busy, others may experience very little foot traffic. This can make it difficult for retail operators to staff their stores effectively.

However, telepresence robots offer a solution. By using robots to bridge the gap between low-activity and high-activity stores, retail operators can leverage staff from different locations and ensure that customer needs are always met.

If a store is short-staffed, the operator could use a remote presence robot to provide assistance with sales or stockroom tasks on demand.

These robots are responsible for rocketing sales productivity 🚀

Robust, workforce proven, secure and backed by our second-to-none support packages, ensure business continuity is top priority.

ThreeRobots Medium

Double 3

Nimble, Savvy And Sophisticated

The Double 3 is a smooth-rolling remote-controlled remote sales productivity powerhouse.

The Double 3 is packed with a mixed reality user interface with obstacle avoidance and is the perfect lightweight video conferencing tool built for hybrid working teams.

Manufactured and assembled exclusively in the United States of America.

Explore Double3

GoBe Robot

When You Customers Demand Physical Presence

The GoBe robot is a natural choice for high-end sales offices and retail stores, catering for the most fastidious professional outfits.

This robot excels in large spaces, and with a 180-degree field of view, a wide array of sensors, and 4k video streaming, it provides a true personal experience as if they were physically there.

Manufactured and assembled exclusively in Denmark, Europe.

Explore GoBe Robot

OrionStar Mini

Retail automation at your service.

The OrionStar Mini reception robot is designed to complement retail and sales offices by offering voice command automation, greeting, wayfinding and programmable point of sale terminal options..

This robot excels in complex spaces with its 3D mapping functionality, the robot provides customers with a fun and intuitive way to augment FAQs and other programmable functions such as stock checking, navigation and remote delivery.

Explore OrionStar Mini

CapEx or OpEx - we work to your operational requirements.

TeleIn provides high-quality retail-ready telepresence solutions that are scalable and ready to deploy.

All our packages can be customised to meet your organisational needs and departmental budget. TeleIn is the perfect partner for businesses that demand high uptime, and a strict service level agreement. Contact us today to learn more about our Robot-as-a-Service program and how we can benefit your retail organisation.

	CapEx	OpEx
Base Package
Telepresence Robot with Charging Dock
7-7-7 Phone Support 7am-7pm-7days a week
Branded onboarding and training video
Dedicated account and success manager
Online library of how-to and help videos
Custom branded wallpaper
Accidental damage and theft protection for a total loss of the robot, an insurance excess applies and is payable
Device management and remote health monitoring
SLA Options
Express robot replacements We'll send you a replacement robot before requiring you to return your one	Optional
Default Dispatch SLA	TNT/FedEx - Road Express	TNT/FedEx - Overnight Express
TNT/FedEx - Same Day Service	Incident Upgrade Option	Incident Upgrade Option

Contact us to learn more.

At TeleIn, we're here to help you solve your industries problems with unique approaches to remote presence, telepresence and reception robot product solutions.

We're been able to break down the barriers that have prevented businesses from achieving their true potential by providing a 360-degree view of what this technology can achieve, and a roadmap on how we can achieve it in partnership with you. Contact us today to learn more.

FAQ

What is a Retail Telepresence Robot?

A telepresence robot is a remotely controlled device that allows a user to interact with and observe their surroundings as if they were physically present. The robot typically consists of a video camera, display, audio system, and a mobile base.

Telepresence technology could help businesses leverage staff from one store to help customers at another store. For example, a customer in need of assistance could be connected with a representative at another location who could then help them with their inquiry. This would allow businesses to provide better customer service by allowing customers to connect with knowledgeable representatives who can help them with their needs.
Can telepresence reduce your CO2 footprint?

Human resource managers at companies across the globe are finding new ways to use telepresence technology in order to meet their sustainability goals. By eliminating travel and increasing efficiency, this innovative workplace collaboration technology is helping businesses cut carbon emissions while still providing employees with a sense of relevance - as if they were truly present during shop hours from start to finish!
How are large retail outlets using telepresence to save costs?
How much does a retail telepresence robot cost?

A telepresence robot, also known as a remote presence assistant, is a tele-operated robotics device used to provide its user with a physical presence in a remote store location. The robot is equipped with webcams, microphones, and speakers to enable two-way audio and video communication.

They offer many benefits to retail businesses, including the ability to meet demand staffing requirements and collaborate with employees in other store locations.

Additionally, remote retail presence robots can be used for workforce training and education. TeleIn offers a variety of telepresence solutions for businesses and government organisations.

Our robots are designed to meet the needs and demands of high-usage retail workplaces, providing an effective way to improve communication efficiency and rostering.
What is a Robot-as-a-Service subscription?

Robot-as-a-Service (RaaS) is a subscription model where telepresence robots are leased to corporate and government clients. RaaS allows organisations to test telepresence robots without making a large up-front investment. The monthly subscription fee includes maintenance, software updates, and customer support and in TeleIn's case - comprehensive insurance options.

RaaS is often used in hybrid work arrangements, where some employees work from home and others work in the office. Telepresence robots can be used to bridge the communication gap between remote workers and their colleagues in the office. RaaS is also used by government agencies and healthcare organisations to improve communication and collaboration between different locations.

The main benefits of RaaS are its flexibility and affordability. RaaS is a cost-effective way for organisations to implement telepresence technology with minimal risk. There is no need to purchase telepresence robots outright, which can be cost-prohibitive for many organizations. With RaaS, organisations only pay for what they use, making it a very attractive option. In addition, some RaaS subscriptions can be cancelled at any time, giving organizations the flexibility to scale up or down their telepresence robot workforce.
Where can I rent a telepresence robot in Australia?

When it comes to corporate events, telepresence robots can be a great way to make sure that everyone is able to participate, regardless of location. At TeleIn, we offer telepresence robot rentals for a variety of corporate events, including keynote speeches, conferences, and board meetings.

Our telepresence robots are high-quality and easy to use, so you can focus on your event without worrying about the technology. Plus, our team is always available to help with any questions or issues that may come up.

So if you're looking for a way to make your corporate event more inclusive and engaging, consider renting a telepresence robot from TeleIn.

Subscribe to Telepresence Insights

Double3

GoBe Robot

Reception Mini

Robot-as-a-Service

Telepresence & Reception Robotics for Sales Enablement.

Strategically use our remote presence technology to bridge gaps in people, and processes to improve sales productivity and increase revenue and manage staffing levels.