Robot-as-a-ServiceTelepresence Robot Repairs and Warranty Services
If your robot needs a little TLC, we're here to help!
Is your robot not quite like it used to?
Driving a little wonky, battery not lasting as long as it once did or your wheels had a few chunks taken out by the dob?
We're here to help. To get started, complete a support ticket, and one of our team will reach out in no time.
Submit a support request
FAQs
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What services do you offer?
We offer repairs and maintenance of all Double robots, from Generation 1 through to the latest generation 3 robot the "Double 3".
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Where is your repair centre?
Our repair centre is based in Clontarf QLD, (North Brisbane, Redcliffe).
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What parts do you keep in stock?
We have everything from touch panels, batteries, and drive sub-assemblies all the way through to combo pullies and charge wires.
If there's an issue with your telepresence robot, we can help!
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Do you also service non GoBe and Double robots?
Best to contact your original supplier of the robot for parts. If its out of its original warranty and you can't get parts locally, contact us and we may be able to find a fix for you.
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Can you supply parts only?
Because of the nature of the Double - it's a precision piece of equipment so generally speaking, we don't encourage self-repairs. However, if your robot is out of warranty, and you're happy to take on the risk of repairing it yourself - we can supply as parts only.
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Do you sell extended warranties for the Double?
Yes, we do! It's called DoubleCare and it increases your OEM warranty from 1 year to three.
Contact us for a quote!